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| Deep Technologies uses LogicBoxes Email
Hosting - the industry leading Email Server and Control
Panel software. Deep Technologies offers a comprehensive
solution to you, for buying and managing Business
class Email. |
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| Email Hosting Features |
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| Web Based Email |
| Our webmail consists of rich innovative
user-interfaces that are specifically designed for
business users. It allows each of your users to manage
their email, address book, tasks, appointments,
password, mail forwarding options, auto-responder etc
in an effective manner. |
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| Unlimited SMTP Access |
| Using our SMTP service, you can compose and send email
using any desktop-based email software such as
Microsoft Outlook, Outlook Express, Eudora, Netscape
Mail etc. Desktop-based email software will allow you
to compose emails even when you are offline - you
would need to connect only when you want to send all
the emails that you have finished typing. Hosting
companies that do not support this feature force you
to compose and send email via their web-based email
client only. |
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| NO Limits |
| We realize that every business has different needs.
Hence, we set NO Limits - |
- Send and Receive Unlimited Emails per
Day
Unlike many other companies, we set NO limits on the
number of emails that can be sent out on a daily
basis. Email Account users can compose and send out
as many emails as they want.
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| Unlimited POP3 & IMAP Access |
| Our mail system allows you to download and view your
email using your favorite email client (Microsoft
Outlook, Outlook Express, Eudora, Netscape Mail etc.).
You do not necessarily have to use the web-based email
client only.
Using our POP3 service, you can
download all your email when connected to the internet
and then view and manipulate the retrieved messages
without needing to stay connected. Our service allows
you to set your email software to "leave mail on
server" - which is very useful if you want to download
the same messages from a different computer, or read
your messages from the web-based email client at a
later date, or just maintain a copy of your messages
on the server for backup purposes.
We are one of the few hosting companies that allow
you to access your email via IMAP (a modern
alternative to POP3). IMAP provides various
advantages, such as - freedom for users to download
selective messages / attachments only, the ability to
create and manipulate server-side folders, perform
server-side searches on email messages etc. |
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| 500 E-mail Forwards/Aliases |
| Email forwards/aliases are email addresses configured
such that all incoming mails to them, are forwarded to
other email address/addresses. A choice of
forward/alias can be anything - corporate name,
business department, additional nickname, misspellings
etc. An email forward/alias can redirect all incoming
emails to - one or more email accounts, mailing lists
or other email forwards/aliases. |
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| Examples - |
- One of your employees - Mr Jordan - has just
left your organization. You now want to forward all
mail coming to Jordan to Ms Grace. To do this you
can add jordan@domain.com as an email forward/alias
that redirects all incoming email to grace@yahoo.com.
- John's primary email address is john.doe@domain.com.
You want all mail coming to john@domain.com to be
redirected to john.doe@domain.com so that John
doesn't need to check 2 different email accounts -
you can just add an email forward/alias for the
same.
- You want a copy of all mail coming to your sales
department to go to each individual working in the
sales dept i.e. Emma, Ryan and Evan of which Ryan
and Evan have email accounts at gmail and hotmail.
To do this you can add sales@domain.com as an email
forward/alias that redirects a copy of all incoming
email to emma@domain.com, ryan@gmail.com and evan@hotmail.com
- You want to receive a copy of all mails coming
to David's email address without David knowing about
the same - you can add an email forward/alias to
David's email account such that a copy of all mails
coming to david@domain.com are also forwarded to
your email address by the mail system.
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| You can add up to 500 such E-mail Forwards/Aliases
using the email administrator control panel. Each of
your email users can also set their own mail
forwarding options from their web based email
interface. |
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| Auto-responders / Vacation Messages / Email Bots |
Our email administrator control panel allows you to
enable / disable auto-responders for any email
address. Each of your email users too can add, delete
and modify their own auto-responder from their
web-based email interface.
Enabling the
auto-responder would result in an automatic reply
being sent out by the email system as soon as an email
is received for that specific email address.
Auto-Responders are commonly used for the following - |
- Vacation Messages - Notifying anyone that sends
an email to this address that the user to whom this
email was sent is currently out of office / town.
For example - "I am currently out of the office and
have limited access to email. I will be back on
Friday, 5th Oct. In case of any urgent work, you may
contact Mr John Smith at (123)-123-1234 in my
absense."
- Delivery Confirmations - Notifying anyone that
sends an email to this address that their message
has been received. For example, an auto-responder
for a sales email address - "Thank you for your
email. This is to confirm that your message has been
received by us. We will be replying to you shortly."
- Emailbots: Our system allows you to use
auto-responders like a fax-on-demand system for
email. For example, you can create an email address
- product_x@domain.com - such that anyone sending an
email to this address would be sent an email
brochure containing details about Product X.
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| Features |
- Ability to draft the response in Plain Text or
HTML
- Ability to attach the original mail
- Ability to automatically disable the
auto-responder on a particular date
- Ability to limit the number of auto replies sent
to the same email address. This can be quite useful
- for example - if you have enabled a vacation
message and receive an email from Mr X, then the
email system would send back an auto-response which
states that you are currently out of office. If Mr X
sends you another email on the same day, there is no
point sending the same auto response again as he
already knows that you are out of office.
- Built-in Protection against Mail Loops. Our
auto-responders ensure that infinite mail loops are
blocked. Mail loops could get created in cases such
as, an auto-responder sending a reply to another
auto-responder.
- Automatically detects emails from mailing lists
and does not send an auto-response to such mails.
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| Catch-all E-mail Address |
| A catch-all is an account that receives messages sent
to non-existent email addresses at your domain name.
For example, if someone sends a mail to mgmt@yourdomainname.com,
and the account didn't actually exist, your catch-all
would receive this message. A catch-all email address
can ensure that genuine and possibly important
communication intended for you is NEVER missed. |
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| The
catch-all account could be configured to: |
- Store all incoming messages (mailbox)
- Forward all incoming messages to one or more
email addresses
- Send a customized auto-response
- Bounce all incoming messages
- Silently delete all incoming messages without a
bounce
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| 20 Mailing Lists |
| Along with every hosting package you get the ability
to add up to 20 mailing lists with 500 members in each
list. While adding a mailing list, you can decide to
create it in the form of a newsletter, an announce
list, a private discussion list or an open discussion
list. You can choose to moderate messages and mailing
list subscriptions. The email administrator control
panel also allows you to view and edit your member
lists, automatically block mails where message size is
greater than the size specified by you, add a specific
message at the end of all posts, add / remove
moderators, block specific users from posting to your
list etc. |
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| DNS Manager |
| With your email hosting package you get a full-fledged
DNS Manager with an easy-to-use Web based Interface
for DNS Management. You can add, modify, delete all
types of records through the web based interface. All
additions and modifications will reflect instantly on
every DNS server. You can even set and change TTL on a
per record basis, and modify all the SOA parameters. |
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| Advanced Email Threat Protection |
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| Anti-Virus Protection for ALL your Email accounts |
| We provide you with round-the-clock,
high-performance, comprehensive protection against the
threat of e-mail borne viruses and malicious code for
ALL your email accounts. Our AntiVirus software
detects nearly 100% of viruses and other malicious
programs. Our comprehensive virus patterns database
updates at frequent intervals and supports infallible
identification. |
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| Anti-Spam Protection |
| Our mail server blocks out unwanted spam at the
server level making email communication more usable.
The anti-spam solution blocks as much as 70% of all
spam for most users and about 30-40% for users who
get a huge amount of spam on a daily basis. All spam
that is blocked is 100% guaranteed junk mail i.e.
genuine mails would never get blocked. |
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| Dictionary Harvest Attack Protection |
| Spammers have started using advanced methods such as
Directory Harvest Attacks (DHAs) to collect
corporate email addresses and add them to their spam
lists. A typically DHA works by trying to deliver
mails to addresses in a spammers dictionary of
common email addresses at your domain name for e.g.
john.smith@yourdomain.com, jsmith@yourdomain.com,
john@yourdomain.com, johnsmith@yourdomain.com etc.
Email addresses of mails that are not rejected by
your mail server are assumed to be real and are
compiled in to spam lists and sold to several other
spammers around the world. So even if you have been
giving out your email address to trusted friends and
business associates only, have taken extra care to
not use it while signing up for any service, and
never used it while posting on online forums - your
extra-guarded email address still gets spam if
successfully harvested through a DHA attack.
Further, the damage caused by DHAs isn't just more
spam - as if that wasn't bad enough - a large DHA or
multiple simultaneous DHAs act like a
denial-of-service attack and can deteriorate your
mail service or worse bring down your mail server.
Our mail systems automatically detect DHA attacks
and nip them in the bud. They are designed to
protect your accounts from extremely large attacks.
Our systems are successfully blocking several such
attacks on a daily basis. |
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| Mail Bomb Protection |
| Mail Bombing involves sending of a large number of
and/or excessively large-sized unwanted emails to a
single e-mail address, with the aim to prevent
normal use of the mailbox. Our systems have built-in
protection against such attacks. |
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| Email Server Flooding Protection |
| Email Server Flooding is a type of denial-of-service
attack. It involves sending of a exceptionally large
number of unwanted emails to one or more e-mail
address on a mail server using multiple threads,
with the aim to degrade the performance of the mail
server by choking all available SMTP connections and
other resources. Our filtering systems use
state-of-the-art technology to detect such attacks
and launch counter-measures to protect our mail
servers. |
