Last Updated: May 30, 2025

Deep Technologies (“Deep Technologies,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information that you submit to Deep Technologies through our website (www.deepit.com) and related services (collectively, the “Sites” or “Services”).

By accessing or using our Sites or Services, or by submitting personal information to us, you agree to the terms of this Privacy Policy and expressly consent to the processing of your Personal Information as described herein. If you do not agree with the terms of this Privacy Policy, please do not use our Sites or Services.

Capitalized terms not defined in this Privacy Policy will have their meaning ascribed to them in our Terms of Service.

1. Our Commitment to Your Privacy

At Deep Technologies, privacy on deepit.com and other sites we operate (each, a “Site”) is of great importance to us. We gather important information from our users, and this Privacy Policy serves as a transparent means to communicate our information collection, use, and dissemination practices. Your trust is paramount, and we strive to handle your data responsibly.

2. Scope of This Privacy Policy

This Privacy Policy describes Deep Technologies’s use of:

• Personal Information: Any non-public information that is used or intended to be used to personally identify an individual. This includes, but is not limited to, your name, address, email address, and/or telephone number.
• Anonymous Information: Information that cannot be used or is not intended to be used to personally identify an individual.

This policy applies to all users of our Sites and Services, whether you are a:

• Visitor: Someone who simply browses a Site.
• Subscriber: Someone who has registered with Deep Technologies, established an Account, or entered into a separate agreement with us for the Sites and/or Services.
• Business Subscriber User: An employee, contractor, or agent of a business or organization (referred to as an “Employer” in this policy for simplicity) that uses our Services for commercial purposes. Please note that your Employer may control certain or all aspects of your Account.
  
  

3. Information We Collect

We collect information to provide and improve our Sites and Services. This information generally falls into two categories: Personal Information and Anonymous Information.

3.1. Personal Information

We collect Personal Information that you voluntarily submit to us, and in some cases, information provided by your Employer or our resellers.

• Information You Provide Directly:
  
  
  • Account Registration: When you register for an Account, we may ask for your name, email address, and phone number.
  • Optional Information: You may choose to provide additional optional information to enhance your experience or support your access to the Sites or Services. Examples include profile details or preferences.
  • Communications: If you communicate with us (e.g., via email, support tickets), we collect and store the information contained in your communications.
  • Billing Information: For Subscribers, we collect credit card numbers and associated billing information to process subscription fees. This is referred to as “Billing Information.”
  • Public Forums: If you participate in our publicly accessible blogs or community forums, any information you provide in these areas may be read, collected, and used by others.
• Information from Your Employer (for Business Subscriber Users): If you are a Business Subscriber User, your Employer may provide us with Personal Information about you, such as your name and email address, to set up your access to the Services.
  
  
• Information from Resellers: If you purchase our Services through one of our authorized resellers, they may provide us with Personal Information they have collected from you.
  
  

3.2. Google Apps Data

Google Apps Data can include both Personal Information and Anonymous Information, such as email addresses, home addresses, telephone numbers, and content communicated over email or within contact fields. We treat Google Apps Data with particular sensitivity.

• Our Access and Use: We will access and use your Google Apps Data only when you (or, if you are a Business Subscriber User, your Employer, to the extent permitted by their policies) grant us explicit permission to do so, primarily for troubleshooting purposes.
• Content vs. File System Information: We will not otherwise view, access, or use the contents of your Google Apps Data without your specific written consent. However, we may view file system information (e.g., folder names, file extensions, and sizes – but not your file contents) to provide technical support.
• Google’s Policies: Please remember that Google has its own privacy policy and terms and conditions. We strongly encourage you to review them on google.com, as your use of Google Apps Data within our Services is also governed by Google’s policies.

3.3. Anonymous Information (Automatically Collected Data)

During your use of the Sites or Services, certain Anonymous Information may be passively collected and stored on our servers or our service providers’ server logs. This information helps us understand how our Sites and Services are used and helps us improve them.

• Log Data: This may include your Internet Protocol (IP) address, domain names, browser type, device information, operating system, referring/exit pages, and access times.
• Cookies and Tracking Technologies:
  • Cookies: Small pieces of information that a website sends to your browser while you are viewing a website. They do not personally identify you but merely recognize your web browser. We use both:
    • Session Cookies: Expire once you close your web browser and are used to keep you logged in during a session.
    • Persistent Cookies: Remain on your browser until you delete them and are used to remember your preferences for future visits.
  • Web Bugs (Web Beacons/Pixels): Small graphic images or other web programming code included in our web pages and email messages to help us deliver cookies, count users, and track how our Sites and emails are used.
• Third-Party Cookies: Our partners, affiliates, tracking utility companies, and service providers may also use cookies on our Sites. We do not have access to or control over these cookies, and their use is not covered by this Privacy Policy.

 

4. How We Use Your Information

We use the information we collect to provide, maintain, protect, and improve our Sites and Services, develop new ones, and protect Deep Technologies and our users.

4.1. Use of Personal Information

We use your Personal Information to:

• Administer Your Account: Manage your registration and access to the Sites and Services.
• Provide Services & Support: Deliver the Services you subscribe to and provide customer support.
• Personalize Your Experience: Tailor the features of the Sites or Services to your interests and needs.
• Respond to Requests: Address your inquiries, resolve disputes, and troubleshoot problems.
• Verify Compliance: Ensure your adherence to our Terms of Service.
• Communicate with You: Send administrative emails related to the Sites and Services (e.g., security alerts, service updates). Please note: These administrative emails are essential for service delivery, and you cannot opt-out of them unless you terminate your Subscription and cease using the Services.
• Process Payments: Use your Billing Information solely for processing and collecting subscription fees.
• Marketing and Testimonials (with Consent): With your explicit consent, we may post your testimonial along with your name on our site or use your Personal Information for other marketing purposes. You can withdraw your consent at any time.

4.2. Use of Anonymous Information

We use Anonymous Information to:

• Improve Site Functionality: Keep you logged into the Site during each session and customize Site content.
• Enhance Operations and Services: Analyze trends, track user movements, and gather broad demographic information to improve our internal operations and the overall quality of our Services. This helps us understand user behavior, prioritize feature development, and identify common technical issues.

 

5. Disclosure of Information

We are committed to restricting access to your Personal Information and will only share it in specific circumstances, as outlined below.

5.1. General Policy

Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share the Personal Information that we collect with third-parties, unless you ask or authorize us to do so.

5.2. Service Providers

We may provide your Personal Information to trusted third-party service providers who work on behalf of or with us to provide some of the services and features of the Sites or Services and to help us communicate with you. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. Examples include:

• Email service providers to send emails on our behalf.
• Credit card processing companies to handle payments.
• Customer service companies to provide support.

5.3. Business Transfers

In the event of a change in ownership, merger with, acquisition by, or sale of assets to another entity, we reserve the right to transfer all of your Personal Information to that entity. We will notify you (via a prominent posting on a Site or email, at our discretion) of such a transfer. If you are concerned about your Personal Information being transferred to a new owner, you may choose to modify your registration information or deactivate your Account at that time.

5.4. Disclosures with Your Consent

We may share some or all of your Personal Information with other third-parties to whom you explicitly ask us to send your information, or about whom you are otherwise notified and do not request to opt-out of such sharing. Please be aware that this Privacy Policy does not cover the use of your Personal Information by such third-parties. We are not responsible for how third-parties use or further disclose your Personal Information after we have disclosed it to them with your consent. If you do not want us to use or disclose Personal Information collected about you in these manners, you should not use the Sites or Services or should opt-out. To opt-out of such sharing, please contact us at the contact page of our website, www.deepit.com or the third party directly.

5.5. Legal Requirements and Protection of Rights

We reserve the right to disclose your Personal Information if we have a good faith belief that disclosure is reasonably necessary to:

• (a) Comply with any applicable law, regulation, legal process, or enforceable governmental request.
• (b) Enforce our Terms of Service, including investigation of potential violations thereof.
• (c) Detect, prevent, or otherwise address fraud, security, or technical issues.
• (d) Protect against harm to the rights, property, or safety of Deep Technologies, its users, or the public as required or permitted by law.

By using our Services, you hereby consent to Deep Technologies sharing your Personal Information under the circumstances described herein.

 

6. User Feedback

If you provide feedback to us, we may use and disclose such feedback in accordance with the terms in our Terms of Service. We will collect any information contained in such feedback and will treat any Personal Information in it in accordance with this Privacy Policy, provided we do not associate such feedback with your Personal Information in public disclosures without your consent.

 

7. Third-Party Sites and Social Media Features

7.1. Third-Party Sites

Our Sites may contain links to other websites not operated by Deep Technologies. Deep Technologies is not responsible for the privacy practices or the content of these other websites. This Privacy Policy applies solely to information collected by us through the Sites or Services and does not apply to these third-party websites. We encourage our users to read the privacy statements of each and every website they visit. Users should always use caution and common sense when providing Personal Information on the Internet, particularly for sensitive information like credit card details. The ability to access information of third parties from the Sites or Services is for your convenience and does not signify our endorsement of such third parties, their services, other websites, locations, or their contents.

7.2. Social Media Features and Widgets

Our website includes Social Media Features (e.g., the Facebook Like button) and Widgets (e.g., the Share This button or interactive mini-programs). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing them. Please be aware that these features may involve data sharing with the respective social media companies, even if you do not directly interact with them.

 

8. Regarding Children

Our Sites and Services are not directed to children under 13 years old, and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not knowingly collect or maintain Personal Information from anyone we actually know is under 13 years old. If we later obtain actual knowledge that a user is under 13 years old, we will take steps to remove that user’s Personal Information from our databases immediately.

 

9. Data Security

We have implemented reasonable and appropriate physical, electronic, and managerial security measures to help protect against the loss, misuse, and alteration of your Personal Information. These measures include encryption, firewalls, and access controls.

Despite such efforts, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time, and we bear no liability for uses or disclosures of personal data or non-personal data arising in connection with the theft of your data.

 

10. Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations (e.g., tax or accounting purposes), resolve disputes, and enforce our agreements.

If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at the contact page of our website, www.deepit.com. We will respond to your request within a reasonable timeframe.

 

11. International Data Transfers

Deep Technologies operates globally, and your Personal Information may be stored and processed in India or other countries where Deep Technologies or its service providers operate. These countries may have data protection laws that are different from the laws of your country of residence. By using our Sites or Services, you consent to the transfer of your Personal Information to countries outside of your country of residence, which may include countries that do not provide the same level of data protection as your home country. We implement appropriate safeguards, such as standard contractual clauses where required, to protect your data during these transfers.

 

12. Your Privacy Rights and Choices

We respect your privacy rights and provide you with reasonable access to the Personal Information that you may have provided through your use of the Services. Depending on your location and applicable law, you may have the following rights:

• Right to Access: You have the right to request a copy of your Personal Information that we hold.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
• Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your Personal Information under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).
• Right to Object to Processing: You have the right to object to our processing of your Personal Information under certain conditions, particularly for direct marketing purposes.
• Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

 

How to Exercise Your Rights:

To exercise any of these rights, please contact us at the contact page of our website, www.deepit.com. We may ask you to verify your identity before responding to your request.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “options” or “preferences” menu of your browser. Be aware that disabling cookies may affect the functionality of the Sites and Services, and you may experience session errors or need to log in again for each page you visit. For more information on how to manage cookies, refer to your browser’s help file or visit www.allaboutcookies.org.

Public Forum Data Removal:

To request removal of your Personal Information from our blog or community forum, please contact us at the contact page of our website, www.deepit.com. In some cases, we may not be able to remove your personal information (e.g., if it’s necessary for legal obligations), in which case we will let you know why.

 

13. Notification of Changes to This Privacy Policy

This Privacy Policy is a living document, and we reserve the right to modify it at any time.

• Material Changes: If we make any material changes to this Privacy Policy that affect user information already stored in our database, and you have provided us with your current email address, we will notify you at that email address of such change. A prominent notice will also be posted on our Site(s) notifying users of the change.
• Other Changes: For other modifications, a notice of any such changes will be posted to the applicable Site(s).
• Effective Date of Changes: Any such modifications become effective upon the earliest to occur of:
  • (i) Your acknowledgment of such modifications.
  • (ii) Your continued access to and/or use of the Sites or Services fifteen (15) days after we first provide you with email notification of such modifications (if applicable).
  • (iii) If we have not provided you with an email notification of such modifications, your continued access to and/or use of the Sites or Services thirty (30) days after we have first posted such notice to the applicable Site(s).

It is your sole responsibility to check the Sites from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, you must cease accessing and using the Services. You give us permission to email you for the purpose of notification as described in this Section.

 

14. Contact Information

If you have any questions or suggestions regarding this Privacy Policy, please visit our website’s contact page, www.deepit.com.